City train station ‘highly commended’

Kilkenny’s MacDonagh Station was highly commended in Leinster at this year’s Iarnród Éireann Best Station Awards.

Kilkenny’s MacDonagh Station was highly commended in Leinster at this year’s Iarnród Éireann Best Station Awards.

The awards were presented by Transport Minister Leo Varadkar, and station manager John Delaney and members of his team were at Inchicore to receive their certificate.

Speaking at the awards, Minister Varadkar said: “Iarnród Éireann Best Station award is an effective way of rewarding stations and staff that go the extra mile in promoting excellent customer service, cleanliness and good customer facilities. The award highlights the staff who strive to be to be as helpful as possible and do their best every day to ensure that passenger journeys are comfortable. It’s significant that the Best Station Award is decided by the travelling public, because it shows staff that they are appreciated, and it highlights the high standards available on the rail network.”

Voting was conducted through a text and email poll, with almost 5,000 people voting as part of the competition. Customers were asked to rate their station under the criteria of customer information, station appearance, staff helpfulness and staff appearance. The votes were cast in a text and online poll during January of this year.