Top honour: Kilkenny travel agency named one of the best in UK and Ireland

A Kilkenny travel agency has been named as one of the best in the UK and Ireland.

Marble City Travel earned one of 50 places in the TTG Top 50 Travel Agencies 2025: an annual power-list of Ireland and the UK’s best agents by industry bible, Travel Trade Gazette. The Top 50 judging process sees agencies thoroughly grilled around their customer service standards, their product expertise and training, their business innovation, and how they care for their team, the planet, and their local community.

"To collect this intensely-fought over award, we continue to operate 24 hours per day," said Tom Britton, Managing Director at Marble City Travel. "Our team of experts who are dedicated, focused, and work extraordinary hard behind the scenes aim to keep our clients in the air, or on the seas particularly when events conspire to disrupt travel. The importance of this award to us, and the judging criteria is huge.

"This is a non financial award – ie, this is not a sales award. We are - as Pippa mentions - judged from head to toe on our customer service, our internal focus on our team and well-being, engaging in being greener, and fairer overall as a company. As a team we are reflecting on 'how we do better' moving forward."
CLICK HERE TO READ MORE KILKENNY BUSINESS NEWS

TTG editorial director Pippa Jacks said: “Now in its ninth year, our TTG Top 50 Travel Agencies programme sees us tour the length and breadth of the UK and Ireland to find those travel agents who have worked smartest, provided the best customer service, and done most to contribute to a fairer travel industry, in the last year.”

“With many of our finalists enjoying turnover growth and team expansion last year, it’s clear the travel agent is here to stay – and that holidaymakers are valuing the expertise and personalised care offered by agents, as well as their community spirit, more than ever before.”

The TTG Top 50 ceremony took place at Victoria Warehouse in Manchester, with more than 500 of the UK and Ireland’s top travel agents and supplier-partners in attendance. Find more about TTG’s Top 50 Travel Agencies initiative at ttgtop50.com and by searching #ttgtop50
READ NEXT: Kilkenny company celebrates ten team members who have dedicated 25 years or more