Lucie Dowling, from Kilkenny city’s Pembroke Hotel, has won the Student of the Year award from the first-ever Management Development Programme run by Conor Kenny and Associates (CKA).
Aimed at Managers working in the hospitality industry, the programme was written and designed by CKA, in conjunction with Dr Ivor Kenny, founder of the Irish Management Institute, for those with the potential to become inspirational leaders of the future.
The nine month intensive course aims to develop the management and business skills of employees in the hospitality and catering industry, to train and prepare them to manage hotels, restaurants and licensed premises into the future. As part of the course the students were presented with real challenges and had to develop real solutions for each of these relevant tasks.
Each student received ongoing mentoring and support from the CKA team and received a certificate and a medallion of achievement at the recent graduation ceremony, with Lucie receiving the overall Student of the Year Award.
Lucie graduated with a Bachelor of Arts from DIT in 2006. She joined the Pembroke Hotel in 2009 and has worked her way up to reception duty manager with responsibility over revenue management.
Owned by John Ryan, the four star Pembroke Hotel is Kilkenny’s newest boutique hotel and has been voted TripAdvisor’s number one hotel in Kilkenny for the past two years.
“I love working in the Pembroke Hotel where I have learned so much and made friends for life,” said Lucie.
“I am so proud to receive this award. My mentors from CKA were very supportive and I want to thank the Pembroke Hotel’s General Manager Paul Broderick, for all his support and help along the way.”
Paul Broderick, general manager of the Pembroke Hotel, said it was a timely honour.
“Lucie was immediately recognisable as someone very special since joining the hotel,” he said.
“She has never failed to impress both the team and guests alike. She has worked very hard to complete this course and this award is a fantastic achievement. We are very proud of her and are committed to working with her to help her achieve her goals.”