UPDATE: Ballyragget water treatment plant fully back in action

People should not be concerned if they have any discolouration in their water when it's switched back on

Sam Matthews

Reporter:

Sam Matthews

Email:

sam.matthews@kilkennypeople.ie

BALLYRAGGET

Normal water supply has been restored to most people in the impacted area,

The Ballyragget Water Treatment Plant is back in production and the water quality issues as a result of recent flooding have been resolved.

Normal water supply has been restored to most of those in the impacted area, however, supply to some premises at higher levels and out-lying areas will be restored later today.

People should not be concerned if they have any discolouration in their water when it's switched back on, allow the tap to run until the water runs clear.

Recent flooding had resulted in water quality issues at the water treatment plant resulting in the need to shut down the plant. The water levels in the storage reservoir were depleted, affecting approximately 1,500 customers.

A tanker was deployed to the Glenvale car park to provide an alternative water supply. The tanker will remain in place at the Glenvale car park until all customers have had their water supply restored.

Customers must bring their own water containers to collect water from the tanker and all water from the tanker must be boiled before use for drinking, cooking, preparing food, making ice and brushing teeth.

Irish Water and Kilkenny County Council apologise to customers for any inconvenience caused as a result of this issue and thank them for their patience while we worked to resolve the issue. The customer care helpline is open 24/7 and customers can contact us on 1850 278 278 or visit www.water.ie or on Twitter @IWCare if they have any follow up queries.