Results of the National Patient Experience Survey released today provided mixed feedback for local hospitals as Kilcreene Orthopeadic Hospital in Kilkenny performed best of all and recorded an 80% very good satisfaction rating, compared to the national average of 54%.
In comparison, St Luke's General Hospital recorded 43%, University Hospital Waterford 42% and South Tipperary General hospital in Clonmel 46%.
The survey, which took place during the month of May, gave almost 27,000 patients discharged from a public acute hospital across Ireland the opportunity to describe their experiences in hospital. It is the largest single survey of the healthcare system in Ireland and received an exceptional 51% response rate.
1.
In the case of Kilcreene Orthopaedic Hospital, 98% of patients were pleased with the way they were informed of what to do after they left the hospital. 20% described the food in the hospital as poor. Average age of patients was the highest of hospitals in the region, at 68.
2.
In University Hospital Waterford, 76% of admissions were as an emergency and 75% of patients waited for more than six hours before admission.
3.
In South Tipperary General Hospital in Clonmel, 46% found it very good and 81% entered on an emergency basis while 50% said they did not receive an explanation about their condition that they could fully understand.