STORM TRACKER: Follow 'Storm Amy' as it bears down on Ireland amid brutal forecast
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06 Sept 2025
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06 Sept 2025
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Uisce Éireann and Kilkenny County Council regret any inconvenience caused
Uisce Éireann working in partnership with Kilkenny County Council, have successfully repaired a burst watermain impacting customers in Gowran, Goresbridge, Paulstown and surrounding areas in Kilkenny.
It typically takes two to three hours for water to refill the network and normal supply to restore to all customers affected by an unplanned outage.
Uisce Éireann and Kilkenny County Council understand the inconvenience when a burst occurs and thank customers for their patience while we worked to repair the burst and restore supply to impacted customers as quickly and as safely as possible. Uisce Éireann and Kilkenny County Council regret any inconvenience caused.
Customers may experience airlocks in their internal plumbing following an outage. For advice on how to deal with airlocks please visit our page How to check for and clear internal airlocks on water.ie. Our customer care helpline is open 24/7 on 1850 278 278 and customers can also contact us on Twitter @IWCare with any queries.
“The repairs were conducted as quickly and as efficiently as possible to minimise disruption to the area and restore normal water supply for all customers," said James O’Tool, Uisce Éireann.
“We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we worked to return normal water supply to homes and businesses as quickly as possible.”
The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Water Supply Updates section of www.water.ie and enter the reference number KIL00060589
Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.
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