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Kilkenny’s local Citizens Information Centre is here to help - get in touch

For anyone needing impartial, confidential, non-judgemental and informed advice and support the Citizens Information Service is here to help. Funded by the Citizens Information Board, Kilkenny CIC is part of South Leinster Citizens Information ...

12 Jun 2022 at 13:59

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Kilkenny Citizens Information is open

The Citizens Information Centre at 4 The Parade is offering a phone and email service during the COVID restrictions. The Centre has staff available Monday to Friday, 10am to 1pm and 2pm to 5pm, to answer calls and e-mails. Information is ...

05 May 2020 at 11:15

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Kilkenny Citizens Information - How can I find out whether a particular health and social care professional is regulated? I’m not happy with my treatment and I would like to make a complaint.

CORU is the regulator for health and social care professionals. It sets standards that practitioners must meet and maintains and publishes a register of practitioners who meet those standards. This register is currently under ...

08 Nov 2017 at 15:34

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Kilkenny Citizens Information - Our heating bills are quite high because our house is difficult to heat. Is there a grant available to improve the insulation?

The Better Energy Homes Scheme provides grants to homeowners to improve energy efficiency in their homes. It is also available to landlords and owners of more than one property. The Sustainable Energy Authority of Ireland ...

08 Nov 2017 at 15:33

Your community

Kilkenny Citizens Information - My bank is insisting I must prove my identity to open a new account, even though I already have an account with them. What is required to open a bank account?

Under laws to prevent money laundering, there are minimum requirements you must meet to prove your identity when opening a bank account. These apply even if you already have an account with the same bank. You cannot use ...

08 Nov 2017 at 15:33

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Kilkenny Citizens Information - I want to do some of my Christmas shopping on American websites. What are the rules about VAT and customs duties when shopping outside the EU?

You are importing goods if you buy goods from abroad online or from a mail order catalogue, or if you get goods that are sent as a gift from abroad. In general, when goods are imported into Ireland from a country ...

08 Nov 2017 at 15:33

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Kilkenny Citizens Information - I will need to take time out from work to provide full-time care for my father. What is available for people in my situation?

There are several entitlements available to you. In order for you to qualify, the person you are caring for (your father) must be in need of full-time care and attention. If you are working at present and will ...

08 Nov 2017 at 15:33

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Kilkenny Citizens Information - Can we get a grant to replace lead water pipes in our house?

The local authorities administer a means-tested grant scheme to help low-income households with the cost of replacing lead pipes and fittings. If your income is below €50,000 a year, you may get a grant of up ...

08 Nov 2017 at 15:33

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Kilkenny Citizens Information - I have been recommended to get a flu vaccination. Can I get it for free?

Influenza, usually known as the flu, is highly infectious and anyone can get it. However some groups are at greater risk of complications if they get the flu. This includes people over the age of 65, ...

08 Nov 2017 at 15:32

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Kilkenny Citizens Information - I’m unemployed and planning to go to college. What funding is available for this?

Most undergraduate students attending publicly funded third-level courses for the first time will qualify for the Free Fees Initiative. You must meet criteria as regards residence, nationality and ...

08 Nov 2017 at 15:32

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Kilkenny Citizens Information - What happens if my Irish passport is lost or stolen while I am travelling abroad?

lf you lose your Irish passport abroad, you should immediately report the loss to the local police and to the nearest Irish Embassy or Consulate. You will be asked to confirm the loss in writing ...

08 Nov 2017 at 15:31

Local News

Volunteers wanted for Kilkenny Citizen's Information Centre

Kilkenny Citizens Information Centre provides a free and confidential information service to the people of Kilkenny City and County. The centre is currently recruiting volunteers. If you are ...

10 Aug 2018 at 14:23

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